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About iDAQ

iDAQ is a UK based Hosting Service Provider with offices located in Chesterfield and points of presence in London, Manchester and Sheffield. Our core network is based in Manchester.

We provide a range of internet services to a wide range of clients from small personal web sites through to the management of a number of major organisations internet infrastructure. Our customer base stretches around the globe and includes the UK, Europe, Asia, and the US. We also provide hosting services and network management to many well known and high profile organisations which include government departments, blue chip corporations, hosting companies, ISP's, media companies and design agencies.

We are constantly working to improve our services and keep our products competitively priced and feature rich, whilst maintaining a high level of customer support.

When you become a customer of iDAQ you are guaranteed that our staff will provide the highest level of help & support and will always be available either via phone or email.


BSI ISO9000 Registered

We are ISO 9000 registered through BSI for the design and development of network infrastructure and the ongoing provision of internet products and services. Essentially ISO9000 registration means we have systems in place to ensure that you, the customer, receive exactly what you ordered and if you have any complaints, that they are handled in an efficient manner. Our systems and procedures are audited every year by BSI to ensure that we are meeting our targets and keeping our promises. If, during an audit, BSI found any parts of our procedures that were not performing satisfactorily then we would be given a period of time to correct the non conformance, should we not correct the problem then the BSI ISO9000 registration would be revoked.

We invest heavily in ISO9000 Registration and this is a sign of our commitment to quality and customer satisfaction.

Ripe Member

We are full members of Ripe. As a member of Ripe we are classed as a Local Internet Registry or LIR. LIR's are so called because they are responsible for the distribution and registration of Internet number resources at a local level. LIRs also ensure that RIPE community policies and procedures are followed at a local level.

Nominet Member

Nominet are the UK's internet naming authority. Being members of Nominet allows us firstly to register UK domain names directly with the authority and not through a third party. Secondly our membership allows us to have a say in the future direction on the UK internet namespace. We actively monitor the Direction and Progress of Nominet and use our voting allocation to help guide Nominet in the direction we feel would benefit our customers.

ISPA Member

The Internet Services Providers' Association (ISPA UK) is the UK's Trade Association for providers of Internet services. ISPA UK was established in 1995 and promotes competition, self-regulation and the development of the Internet industry. As a trade association, membership is voluntary but the companies who choose to become members of ISPA agree to abide by the ISPA UK Code. ISPA members' allegiance to the Code means that consumers can view the ISPA UK logo as a mark of commitment to good business practice.

Swsoft Platinum Partners

We work closely with SwSoft, the leading provider of operating system virtualization and automation tools. SwSoft are the people behind Plesk and Virtuozzo. Our close ties to them allow us to provide first class support for our customers that use their software.

iDAQ is a member of a number of other internet organisations and partners with many other organisations to provide the best possible services to our clients.

Our Goals

  • To provide a reliable network infrastructure.
  • To maintain a policy of low cost, high quality services.
  • To provide a level of technical support unmatched in the industry.
  • To maintain a cash positive position ensuring the long term success of iDAQ.
  • To remain flexible and open minded when responding to customer requests.
  • To maintain a level of stock that enables us to rapidly respond to our customers expansion requirements.